from time to time to reflect changes in the services that we offer; however, the underlying
goal of protecting your privacy remains the same. By using Meta-eHealth services, you agree
are advised to review this page regularly for any changes.
The Information We Collect and How We Use It
The Company collects information from you that could be used to identify you ("Personal
Information") in four main areas of the Meta-eHealth.com Web site (the "Web site"):
- Doctor's sign-up area - includes name, email address, address, telephone number and
other personal information used to create your profile.
- Patient's sign-up area - includes name, email address, address and other personal
information used to create your profile.
- Log-in area - includes user name and password.
- Online store area - includes name, address and credit card information.
The Company also collects Personal Information from your Healthcare practitioner ("Personal
Health Information"). This information relates to your treatment by your healthcare
practitioner and is used exclusively for that purpose. If you have any questions relating to your
Personal Health Information, please contact your healthcare practitioner directly.
The Company may also collect Personal Information that you provide voluntarily through
discussion groups made available to you on the Web site.
The Company and its necessary service providers use your Personal Information in order to
operate the Web site, to deliver the services and/or products offered through the Web site and
to provide you with information about other products that may be of interest to you. There
may be several entities that require access to your Personal Information in order to provide a
service or product offered through the Web site and to provide you with information about
other products that may be of interest to you. Some of these entities may provide routine
services, such as credit card processing, whereas others may provide key elements of services
or products. For example, if you order products through the online store, your name, address,
product ordered and shipping information will be forwarded by the Company to the product
supplier so that the product can be shipped to you or your healthcare practitioner. If you do
not wish to receive information about other products, visit the Contact Us area of the Web
site, where you may opt out of receiving such information.
We may also collect information about your use of our Web site with "cookies." A cookie is a
piece of text that can be entered into the memory of your computer when you visit a Web site
use of the services. For example, cookies may be used to allow users to set a preference to
about the number of people using our Web site and to track the pages of the Web site being
Merchants with Web sites that are accessible via links, e-commerce or advertising on or
through Meta-eHealth may collect your Personal Information (including information generated
how such third parties collect, use or disclose your Personal Information, so you should check
their privacy policies before providing them with such information. Meta-eHealth does not
collect the Personal Information that you provide to these third parties.
Meta-eHealth may use your Personal Information to generate Aggregated Information that
does not allow you to be personally identified or contacted. Aggregated Information shows
user activity as a whole rather than on an individual basis and may be used by Meta-eHealth
to provide insight on the usage of the services. For example, the Company might compile
Personal Information in order to determine the percentage of users that live in a particular
When We Disclose Your Information
Except as set out in this paragraph, the Company will not disclose your Personal Information
to companies other than to its necessary service providers. While the Company attempts to
require that its service providers not further use or disclose your Personal Information for any
compliance with such restrictions. The Company may also disclose Aggregated Information to
third parties. For example, the Company might inform third parties about the number of users
of the Web site and the activities conducted by users while on the Web site.
Meta-eHealth may share your Personal Information with its affiliates, subsidiaries and service
providers for purposes related to: (i) providing the services to you; and (ii) providing you with
information about products, services or promotions that may be of interest to you (unless you
have opted out of receiving such information), provided that the information is required for and
used only for such purposes and provided the information is used in accordance with this Privacy
In addition to the confidentiality obligations set out above, unless required by law, the
Company shall not provide, or make available, the personal medical information of any
individual patient to any person other than such patient and their healthcare practitioner who
has subscribed to the Company services.
Meta-eHealth will otherwise only release your Personal Information to third parties in the
following limited circumstances: (i) if a law, regulation, search warrant, subpoena or court
order legally requires us to do so; (ii) if our rights or property or the rights or property of our
affiliates, subsidiaries, service providers or the users of our Web site or services are in
jeopardy; or (iii) if the personal safety of users of our Web site or services or other members
of the public is in jeopardy.
Meta-eHealth may share non-personal aggregate, or summary, information regarding
information captured with third parties, such as Merchants. For example, Meta-eHealth may
inform Merchants of the total number of Meta-eHealth users who have specific medical or
chiropractic specific conditions.
The Company recognizes that your privacy is important to you. Meta-eHealth employs security
measures in order to prevent the loss, misuse, and alteration of Personal Information under
our control. However, no transmission over the Internet can be guaranteed to be completely
secure. Consequently, Meta-eHealth, its affiliates, subsidiaries, service providers and their
respective officers, directors, employees and agents do not represent, warrant or guarantee
that Personal Information will be protected against misuse, loss or alterations and do not
accept any liability for Personal Information submitted to or collected by them nor for your or
third parties' use or misuse of Personal Information.
Technical measures to protect your privacy include, in many instances, the use of passwords
and the support of encryption technology in order to ensure the privacy and integrity of your
Personal Information. Specific examples are outlined in the following section.
Personal Health Information Service
When your Personal Health Information is submitted to the Company by your healthcare
practitioner over the Internet, the Company will support encryption technology designed to
protect your Personal Health Information as it travels to it. Once the Company receives your
Personal Health Information, it is posted in an area that is accessible to you through use of a
password. You are responsible for keeping your password confidential and you will be solely
responsible for all uses of your password, even if such uses were not authorized by you. If you
become aware of any unauthorized use of your password, you are responsible for contacting
us to request deactivation of your password. You may be given the opportunity to select a
"remember password" function on the Web site. If you select this option, your password will
thereafter be automatically identified when you access the Web site and you may access your
Personal Health Information without re-entering your password. This means that anyone with
access to your computer may have access to your Personal Health Information. You alone are
responsible for controlling access to your computer and preventing unauthorized access to
your Personal Health Information.
When your Personal Information is submitted to the Company in connection with the purchase
of products through an online store, the Company will support encryption technology designed
to protect your Personal Information as it travels to its ordering system.
With respect to the Company's employees, access to your Personal Information (including
Personal Health Information) is restricted to those employees who require access in order to
perform their employment duties. Furthermore, all Company employees are required to abide
breach of its provisions.
The Web site is not intended or designed to attract children under the age of 13. We do not
collect Personal Information directly from any person we actually know is a child under the age
or your dealings with Meta-eHealth please contact email@example.com.
Updated January 1, 2007